Patient Portal FAQ

Launch the Patient Portal

Click the button to go to the Patient Portal

Create Portal Account

Click this link to self-enroll in the patient portal: Create Portal Account


To get specific assistance with use or problems with your portal account, please contact Heather Juroska at 575-445-7807.


We want you to get the most out of our patient portal, so here you’ll find our Frequently Asked Questions and information on how to create your account on the patient portal.

What is the MCMC Patient Portal?

As an added service to our patients and customers we are proud to announce the MCMC Patient Portal! With this new system you’ll be able to view your personal health information, send messages to our facility, pre-print forms to help speed up the registration process, and even request additional information.

The portal provides you the ability to manage your healthcare at your convenience. This powerful tool will also provide improved communication with our medical staff.

What are the Benefits?

By signing up for the portal, you gain quick access to your personal information and improve communication with your healthcare provider. As additional functionality is added, you immediately gain access to those features, such as schedule appointments and request medication refills.

Who Can See My Information?

As required by the Health Information Portability and Accountability Act (HIPAA), we are required to keep your personal information safe and secure. Your information is accessible to you and our staff and only when it is relevant to your appointment, medical treatment, or for billing purposes including insurance processing.

Do I Need to Bring My Information with Me to My Appointment?

If you are a new patient, it is still necessary for you to bring any insurance cards and related information to your first appointment. Once your initial visit is complete, you will only be required to provide changes to your information on file.

How Do I Request an Appointment Online?

This feature is not available at this time. We anticipate this to be available in the near future.

How Do I Request a Medication Refill?

This feature is not available at this time. We anticipate this to be available soon.

What Do I Do if I Need Immediate Service?

The patient portal is simply a convenience for accessing your health information. It is not intended to handle urgent or emergency situations. For important issues, proceed to the ER or call 9-1-1.